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Revenue Cycle Supervisor

Job Description


Summary

We are hiring for a Revenue Cycle Supervisor.
Pay Range: $26.84 - $28.88

At LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people.  

​We strive to offer benefits that reward the whole you!​ 

  • employee wellness programs 
  • flexibility for true work-life balance  
  • holidays & paid time off
  • continuing education & career growth opportunities 
  • company-wide support & resources to help you achieve your goals  

​Take your career to a new level of caring. Apply today! 

 

Responsibilities
  • Accountable and responsible for the timely and accurate preparation and submission of all claims to appropriate pay sources on a regular basis.
  • Ensures compliance with company, departmental, and regulatory policies and procedures. Responsible for coordinating disciplinary actions for broken polices, on an on-going basis.
  • Accountable and responsible for the timely and successful follow-up of all outstanding account balances on regular basis.
  • Develops and manages an established closing schedule and other guidelines/policies and procedures to facilitate billing timeliness on regular basis.
  • Manages the utilization of accounts receivable reports to monitor account balances and establish priorities for collection activities on a regular basis.
  • Maintains appropriate billing records to meet legal and regulatory requirements.
  • Supervises assigned billing and collections personnel; ensures appropriate staffing levels; completes scheduled performance evaluations.
  • Assists in the development and/or revision of departmental job descriptions, duties, and operating procedures.
  • Oversees the day-to-day workflow of the Department and sets priorities for staff.
  • Assists in the development and implementation of procedures to facilitate efficient workflow/paperflow in the Department.
  • Acts as a resource to assigned staff for problem solving difficult accounts, information system issues, and specific training needs. Facilitates training programs. Ensures that problem-solving occurs at the lowest level possible with positive outcomes.
  • Ensures timely tracking of payer changes and keeps appropriate staff notified of changes and/or updates on a regular basis.
  • Manages the posting and reconciliation of third party payments received.
  • Ensures daily and monthly reconciliation of cash posted to cash deposited; resolves any outstanding reconciling items.
  • Prepares any statistical reports as requested by supervisors or upper management on an as needed basis; submits timely.
  • Maintains a working knowledge of all billing policies, rules and regulations, updates appropriate staff of changes in the insurance industry.
  • Acts as a liaison with assigned/select pay sources.
  • Maintains a working knowledge of all Revenue Cycle Management computer systems; acts as a liaison with the software vendor(s) and communicates updates/revisions to appropriate staff.
  • Trains appropriate staff on new software/hardware features; reviews staff understanding/working knowledge of changes.
  • Represents Revenue Cycle Management and actively participates on various external and internal forums, teams, and audits as needed.


Education and Experience
  • Formal Education: Associate Degree or certification equivalent
  • Experience: 3 years
  • License, Registration, and / or Certification Requirement: No
  • Associate degree or certification in business related field required.
  • Bachelors degree in business or related field.
  • Two years of supervisory experience.
  • Three years of medical revenue cycle management experience.
  • Experience with the management of computerized billing systems.
  • Working with PC based software programs.
  • Ability to work effectively as a member of interactive teams.
  • Excellent oral and written communication skills.
  • Knowledge of rules and regulations governing third party payors.
  • Knowledge of Generally Accepted Accounting Principles (GAAP).


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